Reviews of Felicity J Lord Estate Agents In Canada Water
- Reviews
- Testimonials
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Rented our flat and then sold it both through F J Lord Surrey Quays. Carina and the team pleasant to deal with and kept in contact regularly through the sales process.
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I have never experienced such amazing service, like i have receive from two employees from felicity j lord. Both Cara and Carina were exceptional. Their knowledge, their experience, their care and their patience. Their customer service was something that many other companies could definitely learn from. I would highly recommend these ladies Keep it up!!!!
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Dear Carina & Rhys, I would just like to tell you how much I appreciate you helping me get my first flat in my life. I thought your efforts in helping me purchasing the property were outstanding. You guys were friendly, professional and very detail oriented. If there is anyone looking for a new flat, I would certainly point them in your direction. You are definitely the best agents. I wish you all the best in the future.
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Having recently completed a property letting, I was very impressed with the service provided by Linas and Agne of the Surrey Quays branch of Felicity J Lord. Both are very professional and helpful. I am also pleased with the tenant they have found. Linas dealt with all my concerns with the other parties involved in a professional manner and ensured that the agreement was reached. The cost of services is reasonable and in line with the market. You could find a cheaper estate agent in the area, but Felicity J Lord has a wider network and do business far more efficiently.I would definitely recommend Felicity J Lord to other landlords.
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Dmitrijs, just a quick note to say a huge thank you for helping us to sell our flat. You have been an absolute star throughout the whole process, being the go between with both sets of Solicitors and the buyers. Even when we were bit difficult over timescales, you were an utter professional and actually made the whole process so much less stressful.You even took the time to call us after everything had gone through to congratulate us, which we was very thoughtful and certainly not something you had to do.Once again thank you so much for all your help and patience throughout what was for us an extremely stressful time.
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I would like to thank you for taking the time to introduce me to this property. It was tricky for me to find the right property whilst based in Bristol and I really appreciate you contacting me at the right time to show me the property on a Saturday, the only day I could get to view properties.Surprisingly you never seemed to tire of my daily calls beyond the offer being accepted, to try to hurry the process along. You always answer the phone with professionalism and you were always patient with me even when I felt very frustrated by the lack of speed in the process. Thanks very much for all your help through to the exchange on my new home. I look forward to moving in mid October.
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After living in this area for 30 years it was always going to be a stressful time selling my flat to move to pastures new. As a first time seller even more so, however I was glad I chose Felicity J Lord. They advertised in all the right places and I couldnt believe the constant interest in my little 1 bed flat. Although I did have one person pull out of the sale at the last minute, it wasnt long before I had more viewings, more interest and an eventual buyer. It was a quick sale and made even smother thanks to the people involved in guiding me through it from Felicity J Lord. Thanks again to Vicki and especially to Dmitrijs.
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I had a great experience selling my flat - between James' initial advice about putting it on the market and Alex's work on viewings and with my eventual buyer, the whole process to the offer acceptance stage took a little over one week. This was perfect for me as my work commitments meant I had a short window in which to sort out both my sale and new purchase. Their further involvement as we progressed to completion helped everything go smoothly on the sale side.
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We were absolutely delighted with Alex who was helpful and courteous and always kept in touch, even when he was out of the office on other matters. We were impressed that Felicity J Lord could use their existing client base to find us a buyer extremely quickly, we had an offer before the photos of the house were even online. I would definitely use Felicity J Lord again, primarily due to Alexs friendly and helpful manner.
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Thank you all. I have a large network of friends that I have built over the last years and my opinion counts to many of them as we have strong friendships. I have and will continue to recommend you to the few I know are looking to buy or sell and the many that may ask in the future. You ought to publicise more the hard work you do post offers, during the conveyancing, as this is where you truly shine and where it matters the most, and most buyers and sellers when choosing an agent tend to concentrate on just the showing someone around bit which isn't fair.Do let me know if you would ever need a recommendation and I will also make sure to tell my friends. Thank you for all your help
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Excellent service throughout from initial valuation to viewings, through to exchange of contracts.The team at Surrey Quays gave an excellent service and kept in touch with me on a regular basis providing updates. I would recommend Felicity Lord to my family and friends
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We have been very happy with the service we received from Felicity J Lord. We felt it was the right agency to sell our house and were proved right in that the third set of viewers put in an offer - which you helped us negotiate to the right level. Although it has been a smooth sale you have worked very hard to keep it on track and facilitate the communication with all the parties involved. We would have no hesitation in recommending Felicity J Lord, and you in particular Vicki
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Vicki has been very helpful in helping us to find the right property. on following through the transaction Vicki showed professionalism and was very reliable, taking all the extra step to make sure that the entire chain moved forward to completion
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Vicky, Thank you so much for all of your help and your hard work with flawless enthusiasm throughout all of the viewings and finalising the sale of our home recently, wishing all the very best for the future
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This is the second time that we have instructed Felicity J Lord to sell a property of ours and once again we were not disappointed with the level of service that we received from our first meeting to discuss our valuation right through to completion.
While other agents attempted to secure our business with what can only be perceived as inflated property values, we trusted Amy's honesty, advice and guidance.
Amy and her team Vicky and James were so spot on that they actually sold the flat twice - after we had decided to rent it out at the last minute the first time around. Throughout the process Amy listened to our concerns (on several occasions) and even helped us with advice about purchasing our new home.
I would not hesitate to recommend Felicity J Lord to anybody looking to sell their home -
Once we were able to refine the property we were after with Alex's help, Felicity J Lord were able to offer us a suitable property for our needs. As a first time buyer it was important that we had someone experienced to llet us know what is expected. Alex was always at hand to give advice and explain the process to us. Once the process was underway Alex managed to tread the fine line of keeping the process moving and making sure that each party had all the appropriate information.
As a result of this we are now proud home owners and the process would surely have been a lot more difficult without the help and guidance of Alex -
James and the team at Felicity J Lord have been great supporting me through every stage of the sale
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James and the Felicity J Lord team have been very professional and helpful throughout the process. As first time buyers it was great that James and the team were always on hand to answer questions quickly and comprehensively and to ensure the transaction progressed to completion. I would happily recommend them in future and thank them for the hard work and perseverance over the past months.
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Vicki always kept me informed of what was happening with the property through to the exchange of contracts
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Alex and Amy handled the sale of my flat in Rotherhithe very well. They organised an open day, kept me informed of progress and managed to get me a really good price for the property.
I found Alex to be always professional, polite and enthusiastic about his job. He was efficient and courteous at all times and gave good customer service to both his clients (vendor and purchaser). I would definitely recommend Alex and the Surrey Quays branch of Felicity J Lord -
Just a quick email to say that my partner and I are very pleased with the work that you have done James and the team at Felicity J Lord in selling our property. You have been very professional and have always been there if we needed you.
We will be recommending you James and Felicity J Lord to others. When it comes around to selling our next property we will definitely be coming to you.
So once again, thank you for all of your hard work -
The enthusiastic team at Felicity J Lord in Surrey Quays could not have been more helpful from start to finish. I was always kept up to date about the progression of the conveyance and were always able to assist with questions and chase up where necessary. The team made what is as a first time buyer a very daunting process as straightforward as they could and also to gibe me the confidence to get everything done.
So thank you for all your help and support over the last few months it has been invaluable -
We have exchanged contracts today on our property and wanted to write and let you know that we very much appreciate your help and professionalism. As you set the example we are happy for Felicity J Lord to find suitable tenants for our new property
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I wanted to say how pleased we were with the service that Vicki provided from Felicity J Lord in Surrey Quays in connection with our recent property purchase, thank you
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I wanted to write and let you know that my feedback on your service is very positive. Both Laura and Rosie were very professional and accommodating from enquiry stage to finalising the contract. Very happy as to how I was kept updated throughout the various stages of the process