Reviews of Felicity J Lord Lettings Agents In Canary Wharf
- Reviews
- Testimonials
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I thought the service was fine. The photos were great, the advertising excellent. The basic mechanics of getting viewings booked in seemed to work smoothly and, as a buyer, it always amazed me how many agents struggled with it. Adam was great as things got difficult with the first buyer.It was a shame that the first buyer pulled out and it was subsequently extremely difficult to sell the flat post-brexit.
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Clare and her professional team have been extremely attentive to my needs as a landlord.From the point of identifying a suitable tenant to taking care and advising on matters in regards to the tenancy, they have been engaging and have ensured for an optimal outcome in all areas.I would not hesitate to recommend their service to anyone in the Canary Wharf area. Their pricing is competitive and their ability to place a suitable tenant in an efficient way is extremely appreciated.I am very happy with the service thus far and look forward to their continued efforts in maximising value of my investment property.
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I would like to commend Immanuel works in Bow branch for my recent purchase and Clare and Misha who work in Canary Wharf lettings for my renting, all who have provided a great hand. They are all extremely professional and I was very happy with the service received. Felicity J. Lord provides good quality in both work and support and I expect to continue to work with them in the near future.
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Anni, great to get this opportunity of giving you feedback as overall I am very happy with all your help and really appreciate all you have done. The service you provided is very comprehensive and clear, which was very good during the process of renting this house.I especially like the enthusiasm you have shown, as it made me feel very welcomed and I could always ask you anything that was confusing. Also, there was a natural feeling of trust when talking to you. This is particularly important for me because this is the first time I have looked to a local agency to rent house.It was a really nice experience having your help. Thank you very much.
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Anni, I have only nice words to describe the experience of renting through your agency and the way you have supported the process.You are very kind and attentive which is appreciated; when, as a customer we need to share personal details such as where and how we want to live.The whole renting process has been very quick so far and in 24 hours we closed the deal with the landlady, which is also an achievement on your side.Looking forward to meeting you soon for the contract and handover for this property. Thanks once more.
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Annie was particularly helpful when it came to us choosing our property. I viewed on a Tuesday evening, had an offer accepted the next morning and the paperwork sent over by Wednesday lunch time. She arrived on time, was extremely knowledgeable about the property and was able to go over paper work after hours. The communication between myself and her was brilliant and every little bit of information was chased up to make sure we could move in as soon as possible into our desired property. We were moved in on the Friday afternoon.I would highly recommend Annie to someone I know looking for a property to rent or buy and will most likely use Felicity J Lord when I am next looking to move.
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I am writing in respect of the service received from both Annie and Misha from your lettings team. Both Annie and Misha were involved in a trying to find new tenants for our property where the existing tenants were being allowed to leave their tenancy early.This in our opinion involved more than a normal letting as there was the added complication of having to coordinate at very short notice the moving out of the existing tenants to meet the required occupation date of the new occupants.This was achieved with much hard and exemplary work from both Annie and Misha to make sure all ran smoothly.We would have no hesitation in using your office for future lettings.
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Josh, overall a fantastic service, emails were sent and then a meeting was set up at the office, with my flatmate and I not being from London, Josh managed to show us around the flat with the one he picked being perfect for us, get all the contracts signed and sent off and approved before we left London that evening. During the time it took between moving in and signing the contracts, everything was pretty much sorted and went as smoothly as could be expected and now we are happily settled in. Im glad we chose haart estate agents.
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Clare, could you do any better?You rented my property in just over a week, you exceeded my rental expectations, you turned up on time for viewings, you kept in touch with me all the way through, and when you get back to me on everything and sell me services I didn't think I would buy but actually made sense. In short - no! I don't think you could have done any better - It's not often I say that. You and Maria were totally awesome. I'll never go anywhere else. Quote me.
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I was so impressed with the professionalism and efficiency of the team I dealt with. It all started with a meeting with the area manager Clare McHugh who projected a great deal of confidence and a vast knowledge of the industry she operates within. Clare proved these characteristics in action not only words when just the following day her team Maria and Misha who were equally confident and efficient managed to secure an offer for us and, within less than a week they had finalised the tenancy agreement. I would recommend Felicity J. Lord any time to friends and people I know as they have really exceeded my expectations in terms of speed, efficiency, and competence.Keep up the exceptional service you provide Felicity J. Lord.
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I was really pleased with the service I received from Felicity J Lord. Clare and Daniela took time to talk me through the whole marketing approach taken and the tenant selection process.
The team were really proactive in marketing my property and were a pleasure to deal with - polite and professional. I shall definitely choose Felicity J Lord for letting my properties and am happy to recommend them to other landlords.