Reviews of Felicity J Lord Letting Agents In Hackney

• Reviews
• Testimonials

• Dear Alketa, Graham and I were very impressed with how quickly you managed to arrange for tenants to move in and we are really pleased with the tenants who are in the property now. Everything was just fine and the service has been truly excellent.

  Lucy Bellingham

• Samantha just thought I would say I have found you a pleasure to deal with, friendly and easy to talk to. You have always been available or have rung me back or emailed promptly. You have taken all my concerns seriously and have been reassuring and helpful at all times. You have kept in contact to check that everything has gone smoothly and for that I am very happy. You have helped to promote a good relationship between myself and my tenants for which I am very grateful as this tends to ensure the property is well looked after. So thank you so much for making what can be a stressful situation as smooth and easy as possible.

  Ruthie Gorlov

• Felicity J Lord did an excellent job in helping me acquire the flat. I was extremely pleased with the service I received. From Chris being very patient with my very long initial viewing, to chipping in and helping me put my case across when I met the landlord.Amanda, you were fabulous at helping to calm my nerves when I thought I was going to lose the flat best and always gave me good advice. And Samantha was great listening to my ranting, when I couldn't get hold of Amanda.So thank you all again. And yes, maybe in the Spring, I will be looking for a project house, a doer upper, so maybe you can help by putting me in touch with your sales team.Best wishes and hope you enjoy the champagne, you guys earned it.

  Noelle Byrnes

• Dear Samantha, I have always found you incredibly efficient and easy to work with. The most recent renewal was handled exceptionally well from my point of view, and I was very impressed with the quick turn-around of documents.Thank you for all your hard work.

  Veronique & Richard Scorer

• Dear Samantha, the flowers were a small token of my appreciation for the support you have provided over the years.You are always willing to go above and beyond to help me manage the properties effectively. One of the reasons that I continue to let my properties through Felicity J Lord is due to the service that I receive from the lettings team and that is largely due to you.Thank you once again for the small things that you do to help on a regular basis. It certainly makes my life a lot easier.Thank you in advance for providing the same excellent service to Sophie. I will keep in touch from India.

  Andrew Newbury

• Dear Samantha, the experience of finding and moving into a property with the help of Felicity J Lord has been great. You made the process so much easier in being available and willing to answer any questions no matter how silly they were and, make sure that we sent in everything needed. You respected Nicki and I, despite us being new to renting properties in London and being young, and this was much appreciated. I look forward to any future correspondence we have. Thank you for all of your help

  Hannah Shoebottom

• I found Samanathas customer service to be excellent responsive, courteous and efficient.

  Henry MacInnes

• Samantha has made the process of moving into my new home very easy in comparison to the administrative nightmare it has been in the past. Everything was very clear and simple and she was very quick and helpful in answering any questions that arose.

  AIDEEN GREENLEE

• Samantha, thanks very much for your help with organising my move recently.We were very pleased with how quickly you responded to any questions we had regarding the property and what was required. I'll be leaving my family home for the first time so I have found the experience very reassuring - I thought it was going to be a lot more complicated! Going through you to organise everything was very helpful indeed and I am grateful for the help you have given me so far.

  James Dolan

• It is important for a real estate agent to be both effective and empathetic. Cristopher has shown speed, precision and resolve, as well as politeness and attention to our specific needs and concerns. He offered us a smooth customer experience that left nothing to be desired.As for the feedback, it is also positive, both for you personally and for the company. You all did your job very well, and it was only a matter of chance that led us to rent from someone else. There is absolutely no fault that we can think of.

  Stefan & Adriana Liute

• Samantha has been looking after my letting in Hackney, for approximately the last six months and I have been grateful and satisfied with the help and advice she gave me, when my present tenants requested a further renewal of three months after their lease came to an end in July.Subsequently, when dealing with her over a new let and prospective tenants, Samantha has been patient and helpful with my queries and prompt to return my calls and emailsIt is a pleasure to deal with someone so capable and efficient coupled with a very pleasant manner

  Laura Chanter

• Samantha, it has been an absolute pleasure working with you over the past two years and what a dramatic change. You are a credit to Felicity J Lord
  
  

  Margaret Elliott